Legal

Privacy & Terms

How we collect, use, and protect your information — and the terms that govern use of our website.

Last updated: 15 April 2025

Privacy Policy

AUS BD PTY LTD (ACN: 668 029 696 / ABN: 33 668 029 696) ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We collect personal information that is reasonably necessary for our business activities. This may include:

  • Contact information: your name, email address, and phone number when you submit an enquiry through our contact form.
  • Communications: the content of messages you send us.
  • Technical data: IP address, browser type, and pages visited, collected automatically via server logs for security and performance monitoring purposes.

We do not collect sensitive information (such as health, financial, or government identifier information) through this website.

2. How We Collect Personal Information

We collect personal information directly from you when you:

  • Complete and submit the contact form on our website;
  • Send us an email or call us directly;
  • Otherwise interact with us in connection with our services.

Where it is reasonably practicable to do so, we will collect personal information directly from you. We do not collect personal information from third parties without your knowledge.

3. Why We Collect Personal Information

We collect and use your personal information to:

  • Respond to your enquiries and provide quotations for our construction support services;
  • Communicate with you about our services and any ongoing engagement;
  • Comply with applicable legal obligations;
  • Maintain and improve the security and performance of our website.

We will only use your personal information for the primary purpose for which it was collected, or a directly related secondary purpose, unless you have consented otherwise or we are permitted by law.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose personal information to:

  • Service providers who assist us in operating our website and conducting our business (e.g., web hosting providers), subject to confidentiality obligations;
  • Government agencies or regulators if required by law, a court order, or applicable regulatory authority;
  • Any other parties with your prior consent.

We do not disclose personal information to overseas recipients unless required by law or with your consent.

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Technical measures we implement include:

  • HTTPS encryption for all data transmitted to and from our website;
  • CSRF (cross-site request forgery) protection on all forms;
  • Input sanitisation and validation to prevent injection attacks;
  • Restricted access to server-side configuration files.

While we take reasonable precautions, no data transmission over the internet can be guaranteed as completely secure. If you have concerns, please contact us directly.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data submitted via our contact form is retained in our email system until no longer required for business purposes.

7. Access and Correction

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate, out-of-date, or incomplete information.

To make a request, contact us at touhidur_rahman@y7mail.com. We will respond within a reasonable timeframe and at no cost to you.

8. Complaints

If you believe we have breached your privacy rights, please contact us in the first instance so we can attempt to resolve your concern. If we are unable to resolve your complaint to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Cookies and Analytics

Our website does not currently use third-party analytics, advertising cookies, or tracking pixels. Server access logs are used solely for security monitoring and performance diagnostics. If this changes, this policy will be updated accordingly.

10. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised "last updated" date. We encourage you to review this page periodically.

12. Contact Us

For any privacy-related queries, please contact: